For the best help experience, sign in to your Google account. When you submit a report, we'll investigate it and take the appropriate action. I have the same issue for a while and nothing is fixed yet. The problem has been intermittent but has become much more common in recent weeks. This doesn't affect all called numbers - just certain, repetitive ones. I've opened numerous tickets and have had the infamous "routing treatment" successfully done every time but the thing about phone service is that I expect to be connected when I dial a number. I am having the same problem with a wide variety of telephone numbers I am trying to call. Please add me to this list. I'm in NJ if that makes a difference. Calls ring, then go busy while call is still ring on other phone. Panasonic UK Customer Service Charter. Contact us at support@voipo.com and we'll be able to help you. If your line has call forwarding activated, any incoming calls will ring once before they are forwarded. Etc etc etc. This ring was enough to make the hardwired phones in the house "Chirp." Seems to affect the same numbers for me as well. You're not signed in to your Google account. Our automated system analyzes the replies to choose the one that's most likely to answer the question. Initially it was calls to one number not going through and it was fixed by a manual update to routes. If it seems to be helpful, we may eventually mark it as a Recommended Answer. Post is disrespectful, about third party products or contains unrelated content or personal information. What is happening????? Yes, I am having the same problem. My panasonic phone has recently started to hang-up on callers. If a number doesn't work it just doesn't work until the "routing treatment" is done. If they hold on, I can answer. It rings once, then nothing. I'm have trouble with my e971 optimus g. Every time I try to make a call my phone immediately hangs up. I'm having this same problem on outgoing calls from the web. I have full bars for signal. I thought it was an internet issue so I turned wifi off. Discard post? I've done extensive troubleshooting with my router and ATA and even swapped both of them but still have the problem. From what I have read on the Broadband forums, this type of issue is not exclusive to VOIPo. Replied via a mobile device. If you have call minder, check the ringing option is not set to zero rings. The caller hears it ring once and then hears beeps. More Less Posted on Nov 15, 2017 4:07 PM One of our locations is having an issue where phones receiving calls are ringing once and then dropping.-The problem is sporadic, with the issue seeming to happen several times to many phones during brief periods and certain times of the day, so that makes it somewhat difficult to pin down. Check your internet settings." I'm having this same problem on outgoing calls from the web. I can make outgoing calls, but incoming calls ring once and then give the caller a busy signal. Latest update was last night and now outgoing calls and incoming calls ring once then hang up. AT&T has been here multiple times for this problem over the past year. But some certain number will not dial out at all that I had to use my cell to call. To test this, I can set my cell phone to restrict my identity, call my Ooma number and the call will ring twice and then be dropped. Fix: swipe down from the very top of your screen. As I said in the PM reply, I asked a supervisor to take a look at your ticket and get in touch with you about it.