tags to your checkout page where you want the Gift Card form to appear. Gift cards are now located there! Locations When you perform your End of Day, you will see your Gift Card sales category has captured gift card menu item sales. If you are using square for retail, in your check out screen, select actions on the right side. As soon as you take a payment, the money is reflected in your balance. If not, just write back, and I'll continue to help. Each time you look sales, subtract this amount. I'm astonished there is not a solution for this. We've ended up just creating an item in our inventory called "Groupon tax", but at the end of every quarter when we do sales tax and the end of every year when we do income tax, we have to manually remove the total for this "Groupon tax" item from revenue and add it to taxes. I recommend chekcing that you're signed in to the Point of Sale app with the correct email address. You will only need to do this once. Hopefully Square can consider this in future updates. Back to the drawing board! I came up with the discount method on my own prior to looking for a solution here for the afore mentioned reason that the full amount of sales tax is not charged. We sell paper gift certificates,  when we sell one,  we run the sale thru the Square as a non-taxable sale. Add a bouquet of flowers and a box of Lindt chocolates to your gift card order at checkout. Square's market is small business - so many small business use paper gift cards! Gift cards also show up in your Square reporting; the gift card sales report provides an in-depth look at all gift cards issued and their outstanding balances. Now, you add a $ discount of 22.90.... problem is the .90 doesn't deduct because it is tax owed. Use the Square SqPaymentForm client-side library to accept credit card and digital wallet payment information and to generate a secure single-use token (nonce). It’s the holidays, I need this system that I pay for to work. I've moved your post to a board where they've discussed the moving and loading Giftcards. In reality, paying for something through Square is no different than using your card anywhere else. 5. Follow the directions on the screen. The steps to set up your Gift Cards changed recently so I've edited the post above. We didn’t realize the issue of a GC being counted twice for income. I, too, just discovered (when doing taxes) that my paper gift certificates are being counted as income TWICE. The "discount" method does not take into account that the customer is liable for the full amount of sales tax, not the amount left once the "discount" (gift certificate) is applied. This is a huge problem for us. The first step in using Square credit card processing is signing up for a free account. I suspect we are not doing one or both transactions properly. I've tried everything on this thread AND called support and they didn't have any answers. I have some tips. Select New and choose Service. And I'm assuming this deams any tax information or forms Square generates useless because the imput data isn't correct. Locations and Syncing. Finally you will check your customer out as normal! I'll be sure to pass along your feedback! Ring sale under OTHER tender, if there is a balance on customers GC, write it on their gift card and initial for their next purchase. First, to create your own preset amounts: Now that your Gift Card prices are setup, when you go to sell a card from the Checkout section of the app just select the gift card item from your list. The gift would be a part of your gross sales twice, upon sale and redemption. Hi @cowgirlglamour, and welcome to the Seller Community. Thank you so much! Sellers that don’t follow the three safety tips above end up refunding the buyer and lose the gift card in the process. CLASSIC GIFT CARDS DELIVERED TO YOU Purchase a physical gift card online and have it delivered to your doorstep, or have it sent directly to a special someone. To send a gift card, you have to first be a user of Square Wallet, Square’s mobile wallet app. Short answer: the Square Gift Card is gone. I am unable to load money on my platic gift cards. I've heard from a couple sellers on this topic in the past and here were a couple of there thoughts: - Use the other Tender > Gift Card. Square needs to have options on how we refund . I only place an expiration date on Promotional Gift Certificates that I might give out for a donation. It needs to be as simple as possible for me and my business. I am pretty upset that i just shelled out 274.00 for gift cards i cant use. What is the best way to sell and redeem non-Square gift certificates? @Granapple, where are you located? I too have struggled with trying to do this. First, you have to check the balance on the card. - Track sales more accurately outside Square using a spreadsheet application (ie Excel, Quickbooks...) - When a gift card is redeemed, apply a Discount to remove the cost of the item being purchased. The Square Card is a bonafide Mastercard debit card that you can use anywhere online, use at an ATM, or use to make purchases in person. You'd need to create the gift certificate as an item for sale, and you can choose the Other Tender option and select "Other Gift Card" as the payment method. This reply was created from merging an existing thread:  Can't Load Gift Card. We've already gotten the income directly to the bank from Groupon, and we have to collect sales tax when the use the Groupon. Solution? I have FOLLOWED said steps and i am STILL unable to load gift cards, when in the checkout screenin the gift card tab if i try to swipe the card it says the amount must be at least .01, if i try and check the balance it tells me the card is invalid, i called ecards and verified i have the correct cards required for square, this pretty frustrating as i just lost a sale do to this. {{result.document.document_kind | fetchEventType:'EventType' : result.document.fields }}. Make sense? - Use the other Tender > Gift Card. I just got done going through 2 years of sales receipts fixing this headache. Charge the gift card balance on Square. I'm glad you got a team member to walk you through loading a Gift Card using Square for Retail. In the Home Menu, click Commerce, and then click Orders. It did not, 5. we attempted to "check the Balance" as the instructions say you can add funds this way also. Couple items I noticed in the thread - check with your State Attorney General's office. While a square card can be cut from any piece of paper or cardstock, using a sheet of 12-inch by 12-inch paper is an efficient way to get the most from your paper or cardstock. Swipe your card or insert it into the chip reader. The process is easier than you think. ", {{result.document.title | truncate: renderSetting }}, My Van Kalker Farms Garden Center website, My Rise'n Roll Bakery Schererville Indiana Facebook Page, My Rise'n Roll Bakery Cedar Lake Facebook Page, https://squareup.com/dashboard/gift-cards/electronic/configure, You'll see a list of preset gift card prices> Click, Or if you want a gift card with a custom amount toggle, Choose to sell physical or eGift cards. I am switching to Square for Retail from Shopkeep. At checkout, a gift card’s value will be subtracted … Example:  You have  a 7.00 non tax item and a 15.00 tax item. Great question, but it is complicated. Click on Plastic Gift Cards option at the top of your screen. Please let me know if you have any questions. It is a bit different from using the Square POS app. @Majik44, where are you located? We are concerned that we are counting gross sales twice,  once when we sell the certificate and again when merchandise is purchased and paid for with the certificate. Additional features such as marketing and payroll, are available for a monthly fee. Print TWO receipts (one for you) and deduct the sale at end of day (to avoid double gross) and also deduct the created tax item amount so that you can pay your taxes owed on sale. Initialize an instance of SqPaymentForm with Gift Card configuration field values. Square One Gift Card Plus offers simplicity for you, an abundance of options for them. One card offers recipients access to 330+ Square One retailers and an additional 2,000+ retailers Oxford wide, including hotel and travel accommodations. I'm not sure I'm understanding your question, but when loading a customers Square Gift Card you wouldn't need to deposit any funds. This will not work with credit cards due to Square refunding the money to the card. Name the discount "Gift Card.". Hi @KimberleeG1924 and thanks for your thoughts on this. Well, I spoke too soon. Help us improve by answering 4 quick questions. It will deduct the total gift card from the tendered sale, but be counted as double revenue on your report at the end of the day. I beg of Square to please solve this. A Square Card acts like a business debit card. Check your Gift Card balance here. It counts as double revenue. When I follow these instructions, this is the message that appears when I want to create gift cards:  "We are no longer supporting the creation of gift card items. When I sell my paper gift certificates, I sell them as non-taxable. When I redeem them, I click on "other" payment, and then choose "gift certificate", enter the GC total and the til pops open. Thanks for writing back into the thread to confirm you got an answer through our Support Team . Let me know if you have any additional questions! Square Gift Card Square is probably best known for giving small businesses a simple and relatively cheap way to process credit cards with its mobile app and dongle. Using the other option isn’t working for us. Here is how to get money off a gift card. usually, the reason gift cards don't show up is if you are in an unsupported market. Check out the Best Answer and it should walk you through this process. Square is a payments, point-of-sale (POS), and business management tool for small businesses. i don’t even know if this makes the situation worse or better. Hello @Kewpiet, welcome to the Seller Community! Square offers an affordable solution that can be customized with different features. Totally understand your frustration. <--- Great feature opportunity! Someone in customer service just walked me through where to find them. Processing payments in a website using Square is a two-step process: Generate a secure single-use token (nonce). They allow you to get cash for gift cards for places … Next, you are going to want to take your card to a gift card exchange kiosk. In addition, trying to redeme Groupons (also something a lot of small business do) comes up with a similar problem. Square charges a flat-rate payment processing fee, and businesses can use Square’s POS app for free. If you wish to view your totals for the year with a breakdown of all your payment types, use the Sales Summary Report on your Square Dashboard. Thanks! We have the same issue with Square not being able to address issuing a Gift Certificate. You do not have permission to remove this product association. Square Gift Cards from Square on Vimeo.. Square, a leader in mobile payments, today launched a gift card service tied to its Square Wallet program. Please have your tech team move this to the top of their projects. Yes! I have had my cards (purchased through square from Ecards), 3. i attempted to sell a gift card and there was no set limit available and no custome amount available from the Check OUT// Gift Card tab, 4. we attempted to swipe the card to see if it would populate an amount to add to the card. Enter the 16-digit eGift Card number > Continue. Gift cards are limited as to where they are supported. If you’re selling an eGift card, choose your design, select the amount, and enter the recipient’s email address >. From the Square App From the Checkout section, tap Gift Cards > Check Balance. I thought all was well! If you currently use Etsy’s card reader you can get started with Square by going to the Add Channels area of your Shop Manager. They are then charged that denomination, along with any fees the issuer assesses. PS) If my answer solved your problem, would you mind marking it as "Best Answer"? Activating a Gift Card by Phone 1 Locate the activation sticker on the front of the card. A square card is a versatile shape that works well as a gift card. You go to a store, you take out your credit card, pay for it and then hand it to a friend. The easiest method I have found is to take cash or check only when someone is buying a gift certificate. When the gift certificate is redeemed, we charge sales tax on the full amount. Click the Gear icon, then select Products and Services. I too have the same dilemma. Are you using Square issued gift cards? When I go to the point of sale app on my iPad gift cards are not available as an item nor is library an option to select to find them. I've moved your post to this existing thread that touches on how to load gift cards. What is the best way to sell and redeem non-Square... {{result.document.title | truncate: renderSetting }}. So... create a NON tax item called tax for this sale for .90 cents and add to sale. Custom gift cards start at $1.50 per card with a minimum purchase of 125 cards. Tap Save Template. You'll see a list of preset gift card prices> Click Edit to change the price if needed.) Place your order before February 10th. They would pay for the Gift Card with you, and you'd then load funds onto the card for them from there. Square sent an error message saying this was an "invalid card". The process of getting someone a gift card is kind of ridiculous. I'd like to known whether or not I must deposite money when I load the amount to my customer's gift card? It’s free and connected to your current Square balance. This is so that you can determine if this is worth it or not. I plan to change the way I redeem certificates to the "discount" procedure mentioned above. This will charge customer the .90 tax owed and reflect a 0 bal as it should. 1. i followed theinstructions provided and set foxed amounts as well as enabled custom amounts under the gift card tab in square up, 2. Gift Card will be delivered via US Postal to the address you provide. (update: answer to When, if ever, does Square plan on relaunching Square Gift Cards?). GameFlip. In my state that would be 22.90 with tax. Tap Accounting and add the Gift Card Activity report to your list of reports. @RickCain, thanks for brining this to our attention! 9. Please let me know if I can help with anything else! Each time you look sales, subtract this amount. I feel that the option to sell paper gift certificates is purposely left out of POS as square profits from sale of cards. We’ve tried ringing in $1 for an item “Gift Card” and then charging a $49 tip if person wanted a $50 gift card. If you still have an issue with it once you've taken a look at this thread, let us know! Thank you. THE perfect gift! Can you provide a bit more informaiton about what happens after you go to Checkout > Gift Cards? I am having the same issue. Help us improve by answering 4 quick questions. Several states have declared it illegal to put expiration dates on gift cards or certificates. Example : if a ticket is 45.00 and the gift certificate is only for 25.00 the system ignores that at assumes the whole ticket is paid instead of treating it like a split ticket. Tap Generate to generate your End of Day report. This will give you the transaction totals for your other, cash, and card sales. That way, after the sell is made, you can go back in and cancel out or refund the transaction so that it's not showing as income . I also place more restrictions on it - ex. 1. I hope this helps. How do I find out what payments I took as checks, gift certificates, and other???? {{result.document.document_kind | fetchEventType:'EventType' : result.document.fields }}, We are no longer supporting the creation of gift card items. Many sellers choose to sell their own gift certificates with Square. I don't get the variable option. I think I've found a back door solution. Key Benefits. Your help is appreciated. not usable on Fine Art. Thanks a lot! Square has known about this issue for at least 7 months from this thread, and I'm sure for many years, and still no solution. Gift cards are sold as unique digital codes. When I use the "other tender" option, it assumes it is for the full amount of the sale. It appears on your register as if it is working while you are in transaction.... but it DOESN'T. 2) Perform Your End of Day. You do not have permission to remove this product association. You can also look up specific sales under the Transaction Report. Sorry i was typing in a hurry and I cant find an edit button. Why are we paying you almost 3% of our gross revenue, if you can't serve your customers? You can sort this report by payment method to find all of your gift certificate transactions. Just in case, here are the instructions to refer to in the future: Keep in mind. You also see you have $136.93 in pre-tax sales for that day. That makes tracking super easy. @mountainfitco I'm really sorry for the frustration this has caused. Why would I spend $1.25 to $2 per card on a $5 sale? Please take another look and let me know if you have any other questions! Squarespace doesn’t create or ship physical gift cards.